Shipping policy
About Shipping
The warehouse will deliver the order in a unified manner, and the delivery time refers to International Shipping.- A telephone number is required for delivery. Leave the correct email address in your order so that the order confirmation and shipping confirmation will be sent.
- YonPop provides Return, Exchange, or Refund services. (Please follow our Refund Policy)
International Shipping
| Shipping Method | Shipping Time | Costs |
|---|---|---|
| Standard Shipping | Avg. 2-3 weeks | From $4.99
Free - orders over $49.00 |
| Express Shipping | Avg. 7-12Days | From $12.99
Free - orders over $149.00 |
Tips for shipping
- 1. Express Shipping is not available for P.O. Box and APO/FPO addresses. (For P.O. Box and APO/FPO address, we will change the shipping method according to the actual situation without prior notice.)
- 2. After the order has been paid, the warehouse needs 1-4 days to process your order. You will receive a notification once your order has been shipped.
- 3. In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors.
- 4. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics-related issues, you must contact customer service within 60 days of the order date.
Contact Us
We love feedback to improve products and services.
If you have any questions, please get in touch with us at service@yonpop.com or via our Contact Form